Customer support

Report an issue or request an improvement

Share what happened, what you expected, and any Aerialytic lead, design, or proposal link that helps us investigate. Submissions go straight to our team for triage.

Current intake

Product feedback

Bug reports, feature requests, support details, and screenshots in one short form.

Request details

Tell us what to look at

Keep it simple. A clear summary, the relevant link, and a few details are enough to start.

Bug reportSomething is broken, incorrect, or not behaving as expected. Feature requestA new capability or workflow you want Aerialytic to support. OtherQuestions, feedback, or anything that does not fit the first two.

Your name * Email *

Summary * Aerialytic lead link Bug reports require a URL that contains the lead ID, such as a lead URL or a link with leadId in it. Details * Screenshots or videosUse links for large recordings or files that are already shared in Drive, Dropbox, or another workspace. Upload files

↑ Drag files here, or choose files Upload multiple screenshots, videos, HAR files, PDFs, or documents. Up to 50 MB total per submission. No files selected

For larger files, upload them to Drive, Dropbox, or another shared location and paste the link above.